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What Makes a Great DSO IT Company? How the Right Partner Powers Growth and Reduces Risk

Your DSO is growing fast—adding locations, acquiring new practices, bringing on more providers and staff. But the more you grow, the more IT becomes a friction point. Disconnected software. Slow networks. Compliance gaps. Production-killing downtime.

If any of that sounds familiar, it’s probably time to work with a DSO IT company that understands the demands of scaling a dental organization.

At InTech Together, we don’t just fix tech—we design, build, and support IT systems that help DSOs grow smarter, stay secure, and maintain operational consistency across all locations.

What Is a DSO IT Company?

A DSO IT company is an IT partner that specializes in supporting Dental Support Organizations (DSOs). Unlike general IT providers, they know the ins and outs of:

  • Managing multiple practices and locations
  • Standardizing IT across offices
  • Integrating diverse software stacks
  • Meeting strict HIPAA and data security requirements
  • Building systems for acquisitions, de novos, and partnerships

They don’t just provide dental IT—they provide enterprise-level IT strategy tailored for group dental practices.

Why DSOs Need Specialized IT Support

Growing a DSO means more providers, more patients, and more complexity. Your IT can either help you scale—or constantly slow you down.

Here’s where a true DSO IT partner makes all the difference:

1. Scalable IT Infrastructure

A DSO IT company helps you build a standardized, replicable tech stack that works across locations—so adding a new office isn’t a logistical nightmare.

  • Centralized or cloud-hosted practice management
  • Consistent imaging and backup protocols
  • Remote access with secure permissions
  • Standard network hardware for streamlined support

2. Acquisition & De Novo Support

Opening or acquiring a practice? Your IT partner should manage:

  • Infrastructure assessments before acquisition
  • Fast onboarding and go-live support
  • IT budget forecasting
  • Cloud migrations and PMS transitions

3. 24/7 Support That Understands Dentistry

You need support from people who understand Open Dental, Denticon, Eaglesoft, Dexis, and other dental systems—not general techs who Google your issues.

At InTech Together, our pod-based model gives you a consistent team that knows your systems, setup, and staff—so you’re not re-explaining your network every time you submit a ticket.

4. HIPAA-Compliant Security

DSOs manage a massive volume of protected health information (PHI). A breach at one office affects the entire group.

A DSO IT company should provide:

  • End-to-end encryption
  • Secure remote access (VPN/MFA)
  • Email protection
  • Cloud backups with disaster recovery testing
  • Risk assessments and documentation support

How to Choose the Right DSO IT Company

If you’re evaluating potential partners, ask these questions:

Do they specialize in dental and work with DSOs?
Do they offer long-term IT strategy (not just helpdesk services)?

Can they manage new location rollouts, transitions, and integrations?
Do they understand the PMS, imaging, and cloud platforms you use?
Can they keep you compliant, protected, and productive?

If the answer isn’t yes across the board, they may not be the right fit for a growing organization.

What InTech Together Delivers for DSOs

As a trusted DSO IT company, InTech Together helps you protect your data, support your team, and grow your business with:

  • Fractional CIO services for strategy, budgeting, and scaling
  • IT standardization across every office
  • Acquisition readiness assessments
  • PMS and imaging integrations
  • 24/7 helpdesk with pod-based support teams
  • Cybersecurity and HIPAA compliance management
  • Ongoing risk assessments and disaster recovery planning

We don’t just support your IT—we help shape it so your DSO can expand confidently.

Schedule a Visioning Meeting

If your DSO’s growth is outpacing your tech—or your current IT provider isn’t keeping up—let’s talk.

Schedule a visioning meeting with InTech Together to review your infrastructure, map out a long-term IT plan, and get the support your organization needs to thrive.

📞 Call us at 940-215-1830 or contact us here.

InTech Together

What Makes Us Unique

You don’t need to be the expert in everything to have an IT partner that supports your operations reliably.

WE’VE BEEN IN YOUR SHOES

We have recruited our team from DSO’s. We understand how to build scalable solutions while still being budget conscious.

IN-DEPTH DENTAL IT KNOWLEDGE

We have over thirty years of dental IT experience. Let us focus on supporting your dental IT needs, as you focus on supporting your patients.

WE GROW WITH YOU

We work with all dental practice, from newly built practices to practices that have been operating for over thirty years. We will take you where you are and propel you to the next level.

How InTech Together Can Help Your DSO

Protect

From managed cloud backups to antivirus, malware and security patch management; we have you covered when you need it most.

Support

We understand the stress of x rays going down while you have patients in the chair. This is why we solve critical issues like this within 4 hours 99.8% of the time.

Grow

We take your existing IT Platform As-is and grow with you. We help with project management and annual hardware reviews. 

How It Works

Through our Proven Process, we have helped more than 190 DSOs achieve their IT vision.

01. Visioning Meeting

Get clarify into your IT situation.

02. Engineering Meeting

Align on the IT plan

03. Onboarding Date Set

Have confidence in passing the responsibility to InTech Together