Here’s why that matters to you and your practice.
Not all IT Support is created equal. If you’re running your own practice; you know that your tech needs are anything but standard.
What makes Dental IT different?
- Practice Management Software Expertise
- Dentrix, Eaglesoft, Open Dental- You need an IT Team that knows these programs already and can provide a swift and effective solution. You don’t want a team that’s learning about this as they try to solve the problems you’re having. This takes time and energy away from YOUR solutions, costing you in revenue, time management, and customer service satisfaction.
- Imaging and X-Ray Integration
- CBCT, Sensors, and digital radiography require specialized configuration and support. Generic IT teams are not trained for this and can mismanage your equipment resulting in your staff spending time reintegrating these things.
- HIPAA Compliance Is Critical
- Protecting ePHI and staying compliant takes more than just an antivirus and backup plan. You want someone who is on top of these things, actively preventing hacking and data leaks which are costly in both client assurance and bank account break ins.
- Uptime = Patient Trust
- One missed appointment or lost chart can damage any relationships between customers and your practice. This costs revenue and damages your reputation while trying to grow.
- Industry – Specific Challenges
- From front desk workflows to secure remote access for providers, you need Dental IT that is tailored to your business needs and the daily operations.
The right IT partners doesn’t just come in when things are rough and ‘fix them’. They actively prevent problems, help your office run smoother, help you stay compliant ahead of time, AND solve problems swiftly; keeping patients happy and secure.
If your current IT support does not actually understand dentistry, it’s time for a second opinion.
