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Onboarding Dental IT Support: What to Expect

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A quick step guide to the relief of onboarding Specialized Dental IT Support.

When you switch to getting Specialized Dental IT Support, it can feel overwhelming. There are so many questions to answer, so many passwords to try and remember, and so much jargon that can seem daunting to understand. 

Digital Onboarding Dental IT Support

Follow these steps to feel relief, here is what a smooth transition for a Dental IT onboarding process typically looks like: 

  1. Practice Assessment and Tech Audit
    1. We start the process by getting to know your current set up and understanding your imaging systems, practice management software, and network infrastructure. 
  2. HIPAA Compliance Review
    1. We come in to evaluate your date security, your backups, user access, and more to ensure that your practice is currently compliant with HIPAA. If it’s not, we can help get it compliant. 
  3. Software and Equipment Integration.
    1. We configure and optimize everything you currently use from digital x-rays to tools like Dentrix, Eaglesoft, Open Dental, and more. 
  4. Network Optimization
    1. We ensure your network is built to support your workflow. When your office depends on a smooth process, speed, security, and uptime are non-negotiable. 
  5. Staff Training and Support Access
    1. We do more than just hand it over to your staff, we train them. We provide a clear support path for quick issue resolution. The most important part of this process is ensuring that your staff knows who easy it is to quickly and efficiently request help. 
  6. Proactive Monitoring & Ongoing Support
    1. After you’ve been onboarded, we continue to monitor your IT preventing problems before they arise and cause pauses in your daily tasks.

If you’re thinking of switching IT providers or upgrading the technology in your practice, let us know. Remember that feeling stress or being overwhelmed is perfectly normal. We are here to help with the relief in the process of Onboarding Dental IT Support for your practice. We are more than happy to provide the relief of removing the stress from your plate. 

Call us today if you are ready to talk about gaining Dental IT Support!

InTech Together

What Makes Us Unique

You don’t need to be the expert in everything to have an IT partner that supports your operations reliably.

WE’VE BEEN IN YOUR SHOES

We have recruited our team from DSO’s. We understand how to build scalable solutions while still being budget conscious.

IN-DEPTH DENTAL IT KNOWLEDGE

We have over thirty years of dental IT experience. Let us focus on supporting your dental IT needs, as you focus on supporting your patients.

WE GROW WITH YOU

We work with all dental practice, from newly built practices to practices that have been operating for over thirty years. We will take you where you are and propel you to the next level.

How InTech Together Can Help Your DSO

Protect

From managed cloud backups to antivirus, malware and security patch management; we have you covered when you need it most.

Support

We understand the stress of x rays going down while you have patients in the chair. This is why we solve critical issues like this within 4 hours 99.8% of the time.

Grow

We take your existing IT Platform As-is and grow with you. We help with project management and annual hardware reviews. 

How It Works

Through our Proven Process, we have helped more than 190 DSOs achieve their IT vision.

01. Visioning Meeting

Get clarify into your IT situation.

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02. Engineering Meeting

Align on the IT plan

03. Onboarding Date Set

Have confidence in passing the responsibility to InTech Together