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Support: Reliable IT Solutions for Seamless Operations

Maintaining smooth daily operations is critical for dental practices and DSOs. Reliable IT systems ensure your team can focus on patient care without interruptions caused by technical challenges or inefficiencies. InTech Together’s Support services provide proactive and reactive IT solutions designed to keep your practice running smoothly. From daily IT support to project management and technology integration, we offer comprehensive services tailored to the unique needs of dental professionals.

Explore our suite of Support services to ensure your IT infrastructure is reliable, optimized, and aligned with your practice’s goals.

Comprehensive IT Support Services to Keep Your Practice Running Smoothly

Service Desk for Daily IT Support

Our service desk offers unlimited remote and on-site IT support for all your hardware and software needs. Operating in pods, our technicians are familiar with your systems and history, ensuring faster resolutions and personalized service. Whether troubleshooting issues or providing proactive maintenance, we keep your practice running smoothly.

Cybersecurity Support Services

Protect your systems with managed antivirus, anti-malware, and anti-ransomware solutions. Our cybersecurity support includes regular security patch management for Microsoft and other systems, as well as continuous monitoring to prevent and mitigate threats.

Fractional CIO Services

Gain executive-level IT leadership without the need for a full-time hire. Our Fractional CIOs assist with long-term planning, budgeting, and technology strategy, offering guidance on scalable, cost-effective solutions for DSOs. From growth phases to acquisitions, we ensure your IT strategy aligns with your business objectives.

Fractional Compliance Services

Navigate regulatory requirements with expert guidance. Our Fractional Compliance Services include consultations on compliance strategies, assistance with audits and documentation preparation, and tailored employee training to ensure adherence to industry standards.

Dental IT Project Management

Ensure your IT projects are completed on time and within budget. Our project management services oversee server replacements, software upgrades, and infrastructure installations, collaborating with internal IT teams and vendors. We specialize in dental-specific solutions like Open Dental Cloud and VOIP systems.

Network Management and Performance Optimization

Keep your network reliable, fast, and secure with our network management services. We ensure network access and speed to support daily operations, while ongoing improvements enhance security and prevent downtime. Secure remote access capabilities allow your team to maintain productivity from anywhere.

Technology Integration Services

Seamlessly integrate new technologies into your existing systems. From Open Dental Cloud to VOIP solutions, we support dental-specific tools and provide tailored IT solutions that align with your workflows, ensuring minimal disruptions and maximum efficiency.

Telephone and VOIP Solutions

Upgrade your communication systems with advanced VOIP phone solutions designed to enhance efficiency and ensure HIPAA compliance. Our encrypted VOIP systems support secure and streamlined communication, improving both internal collaboration and patient interactions.

Why Choose InTech Together to Support Your Practice?

  1. Dental-Specific Expertise: Our team understands the unique IT needs of dental practices and DSOs, providing tailored solutions for seamless operations.
  2. Proactive Approach: We address potential issues before they become critical, minimizing disruptions and downtime.
  3. Comprehensive Coverage: From daily support to long-term planning, our services cover every aspect of your IT infrastructure.
  4. Pod-Based Teams: Dedicated technicians provide consistent, personalized support, ensuring familiarity with your systems and goals.
  5. Nationwide Reach: Whether you’re managing a single practice or a multi-location DSO, we deliver reliable support across the continental United States.

Take the First Step Toward Reliable IT Operations

Your practice depends on IT systems that work seamlessly, and InTech Together is here to ensure they do. With our Support services, you gain the expertise, tools, and resources needed to resolve issues quickly, maintain reliable operations, and plan for the future. Explore our individual services or contact us at 940-215-1830 to learn how we can customize a support plan for your practice.

Partner with InTech Together to build a foundation of reliable IT systems that support your practice’s growth and success.

InTech Together

What Makes Us Unique

You don’t need to be the expert in everything to have an IT partner that supports your operations reliably.

WE’VE BEEN IN YOUR SHOES

We have recruited our team from DSO’s. We understand how to build scalable solutions while still being budget conscious.

IN-DEPTH DENTAL IT KNOWLEDGE

We have over thirty years of dental IT experience. Let us focus on supporting your dental IT needs, as you focus on supporting your patients.

WE GROW WITH YOU

We work with all dental practice, from newly built practices to practices that have been operating for over thirty years. We will take you where you are and propel you to the next level.

How InTech Together Can Help Your DSO

Protect

From managed cloud backups to antivirus, malware and security patch management; we have you covered when you need it most.

Support

We understand the stress of x rays going down while you have patients in the chair. This is why we solve critical issues like this within 4 hours 99.8% of the time.

Grow

We take your existing IT Platform As-is and grow with you. We help with project management and annual hardware reviews. 

How It Works

Through our Proven Process, we have helped more than 190 DSOs achieve their IT vision.

01. Visioning Meeting

Get clarify into your IT situation.

02. Engineering Meeting

Align on the IT plan

03. Onboarding Date Set

Have confidence in passing the responsibility to InTech Together